Thursday, May 27, 2010

Is Litehouse's Honey Mustard salad dressing still dairy-free?

Litehouse Honey Mustard Dressing is Dairy Free.

Several months ago I purchased Litehouse Honey Mustard dressing because it was dairy-free. More recently I purchased a new bottle and saw that there continued to bew no dairy ingredients however, the label claimed that it contained milk ingredients. This prompted me to email Litehouse in order to find out which ingredient was the culprit. The responded within an hour!
It turns out it was a mistake. The label was printed with the wrong information on it. Litehouse assured me that this dressing is still, and will continue to be, dairy-free. It is also gluten-free which is an added bonus.
Here is the email I received from Litehouse:

Dear Kimberly,

Thank you for contacting us regarding your recent purchase or Litehouse Honey
mustard Dressing. We always appreciate hearing from our customers.

There was a printing error on the new labels for this product. The problem has
been changed and the labels with the error have been discarded. Rest assured,
the recipe has NOT changed and does not contain any dairy products. You should
see the change back to the correct information on future jars. In the mean
while, there are still some jars on the market with this allergen statement
remaining.

I have mailed some coupons to the address you listed in your e-mail for future
purchases of Litehouse products. We are sorry for the confusion. We thank you
for being a dedicated and observant Litehouse customer and for bringing this to
our attention. Feel free to contact us again if you have other comments or
questions.

Sincerely,
Sheri Lock
Consumer Response
Litehouse, Inc.

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